Assigned Audits

Conduct an Audit

Walk through every stage of an audit - from the opening meeting and evidence gathering to corrective actions and sign-off.

75 stepsUpdated From Scribe
AuditOpening MeetingStandard RequirementsOrganizational RequirementsCorrective ActionsProcess EffectivenessAudit SummaryClosing MeetingSign and Close

From the Auditor Dashboard you can access an audit two ways. The first is to click the "Audit Now" button below the audit you need to complete.

Step 1: From the Auditor Dashboard you can access an audit two ways. The first is to click the "Audit Now" button below the audit you need to complete.

The second way is to click "Assigned Audits"

Step 2: The second way is to click "Assigned Audits"

Then to click the audit you want to complete from the left-hand accordion.

Step 3: Then to click the audit you want to complete from the left-hand accordion.

The administrator has the ability to turn off sections of the audit, so if you don't see something portrayed in this guide, it has been determined by your administrator as not being required.

Administrators looking to turn off portions of the audit, please see the guide on Audit Preference Settings.

Once you have an audit open the first thing you need to do is to hold an opening meeting. An agenda is available in the application to ensure all critical items are covered.

Step 4: Once you have an audit open the first thing you need to do is to hold an opening meeting. An agenda is available in the application to ensure all critical items are covered.

There is an interlock in the system that will prevent you from moving forward with the audit if you haven't completed the opening meeting.

Press 'Enter' after each name to record them.

Once the names of the attendees are entered, enter the date.

Step 5: Once the names of the attendees are entered, enter the date.

The system will not let you put a date in the future.

Click "Next" to save the Opening Meeting Record.

Step 6: Click "Next" to save the Opening Meeting Record.

If after the opening meeting you want to jump ahead to a specific Standard Requirement, an Organizational Requirement, a Corrective Action, or a Process Effectiveness, you can do so by clicking directly to them using the accordion on the left. This will also save the Opening Meeting record.

When auditing a Standard Requirement, if you find yourself stuck, click "Ask this" to see a list of questions that are good prompts to get a conversation going.

Step 7: When auditing a Standard Requirement, if you find yourself stuck, click "Ask this" to see a list of questions that are good prompts to get a conversation going.

The "Ask This" information is specific to each requirement.

Step 8: The "Ask This" information is specific to each requirement.

When you are done with the "Ask This" click the "X" to close the popup. Clicking outside of the popup will also close it.

Step 9: When you are done with the "Ask This" click the "X" to close the popup.\
Clicking outside of the popup will also close it.

When auditing a Standard Requirement, if you find yourself stuck, click "Look at That" to see a list of objective evidence items you may want to look at if available.

Step 10: When auditing a Standard Requirement, if you find yourself stuck, click "Look at That" to see a list of objective evidence items you may want to look at if available.

The list is specific to each requirement.

Step 11: The list is specific to each requirement.

When you are done with the "Look at That" click the "X" to close the popup. Clicking outside of the popup will also close it.

Step 12: When you are done with the "Look at That" click the "X" to close the popup.\
Clicking outside of the popup will also close it.

To demonstrate a requirement was audited, enter the objective evidence that was reviewed. Be as specific as possible using reference numbers and dates whenever available. This helps process owners identify opportunities in the future.

Step 13: To demonstrate a requirement was audited, enter the objective evidence that was reviewed.\
Be as specific as possible using reference numbers and dates whenever available. This helps process owners identify opportunities in the future.

In addition to, or in lieu of entering information, you can take a photo, video, or voice recording of objective evidence provided it includes enough information to allow an individual to find it in the future.

Step 14: In addition to, or in lieu of entering information, you can take a photo, video, or voice recording of objective evidence provided it includes enough information to allow an individual to find it in the future.

For each piece of objective evidence you enter, select the conformance level that applies.

Step 15: For each piece of objective evidence you enter, select the conformance level that applies.

You can choose Conformance, Opportunity for Improvement (OFI), or Non-conformance.

Step 16: You can choose Conformance, Opportunity for Improvement (OFI), or Non-conformance.

If you select OFI or Non-conformance, you will need to explain why in the Resulting From field.

Step 17: If you select OFI or Non-conformance, you will need to explain why in the Resulting From field.

In the end it should read as a complete sentence. [Objective Evidence] shows a(n) [Conformance Level] resulting from [Resulting From]. PO98735 shows an Opportunity for Improvement resulting from a missing price.

Ideally each requirement should have a minimum of three pieces of objective evidence so to log more, click "Add objective evidence"

Step 18: Ideally each requirement should have a minimum of three pieces of objective evidence so to log more, click "Add objective evidence"

If you add one too many pieces of objective evidence, you can click "Remove" to get rid of it.

Step 19: If you add one too many pieces of objective evidence, you can click "Remove" to get rid of it.

Once all objective evidence is entered, select the conformance level for the requirement as a whole.

Step 20: Once all objective evidence is entered, select the conformance level for the requirement as a whole.

The system defaults to the highest level of any conformance level, but you can change it at this step if you disagree.

Enter the audit write-up for the requirement.

Step 21: Enter the audit write-up for the requirement.

You can also have AVA draft the write-up.

Step 22: You can also have AVA draft the write-up.

If your organization requires you to take the AI usage training, all AI features will not be operational till the training is complete. The buttons if clicked, will take you directly to the training.

Ensure you double check Ava's work and fix any errors.

Step 23: Ensure you double check Ava's work and fix any errors.

When you are done with each Standard Requirement, click "Next"

Step 24: When you are done with each Standard Requirement, click "Next"

Enter all sub-processes reviewed.

Step 25: Enter all sub-processes reviewed.

Press 'Enter' after each sub-process to record them.

Some examples of sub-processes that fall under a core process would be as follows: Production - Assembly, Machining, Paint, Molding, etc. HR - Payroll, Recruiting, Training, etc. Quality Assurance - Inspection, Corrective Actions, Non-conformance Management, etc.

If any of the sub-processes weren't complying with an organizational requirement, click 'Add a Finding'

Step 26: If any of the sub-processes weren't complying with an organizational requirement, click 'Add a Finding'

The system assumes that if no findings were logged the process and all of its sub-processes were in compliance with organizational requirements.

When entering an Organizational Requirement Finding, first identify which sub-process it was found in. This should be one of the sub-processes entered in the list at the beginning of this section.

Step 27: When entering an Organizational Requirement Finding, first identify which sub-process it was found in.\
This should be one of the sub-processes entered in the list at the beginning of this section.

Then enter a reference to where that requirement comes from. This could be an internal procedure, an organizational policy, or something else.

Step 28: Then enter a reference to where that requirement comes from.\
This could be an internal procedure, an organizational policy, or something else.

Then detail what the requirement is.

Step 29: Then detail what the requirement is.

Enter the Objective Evidence related to that requirement.

Step 30: Enter the Objective Evidence related to that requirement.

In addition to or in lieu of the text entry you can attach a picture, video, or voice recording as long as it is detailed enough to allow the process owner to find the issue again.

Step 31: In addition to or in lieu of the text entry you can attach a picture, video, or voice recording as long as it is detailed enough to allow the process owner to find the issue again.

The record the finding type.

Step 32: The record the finding type.

This can be an Opportunity for Improvement or a Non-conformance.

Step 33: This can be an Opportunity for Improvement or a Non-conformance.

Since the system defaults to conformance for any sub-process which does not have a finding, there is no option to select Conformance here.

Then explain why the objective evidence resulted in a finding in the Resulting From field.

Step 34: Then explain why the objective evidence resulted in a finding in the Resulting From field.

In the end it should read as a complete sentence. [Objective Evidence] shows a(n) [Conformance Level] resulting from [Resulting From]. PO98735 shows an Opportunity for Improvement resulting from a missing price.

If there were multiple findings, click "Add a Finding"

Step 35: If there were multiple findings, click "Add a Finding"

If you incorrectly added a finding, click "Remove" to get rid of it.

Step 36: If you incorrectly added a finding, click "Remove" to get rid of it.

When all of the findings are entered, enter a summary of the sub-process's compliance with organizational requirements.

Step 37: When all of the findings are entered, enter a summary of the sub-process's compliance with organizational requirements.

If your package and administrator allow it, you can also have AVA draft the write-up.

Step 38: If your package and administrator allow it, you can also have AVA draft the write-up.

If your organization requires the AI usage training, you will have to complete it before being able to use AVA.

Ensure you double check Ava's work and fix any errors.

Step 39: Ensure you double check Ava's work and fix any errors.

When you are complete with Organizational Requirements, click "Next"

Step 40: When you are complete with Organizational Requirements, click "Next"

If the process being audited had no Corrective Actions launched or closed since the last audit you can click "No Corrective Actions"

Step 41: If the process being audited had no Corrective Actions launched or closed since the last audit you can click "No Corrective Actions"

If there was a Corrective Action launched or closed since the last audit for this process, click "Add corrective action details"

Step 42: If there was a Corrective Action launched or closed since the last audit for this process, click "Add corrective action details"

Enter corrective action number for the Corrective Action Report being evaluated.

Step 43: Enter corrective action number for the Corrective Action Report being evaluated.

Select the Corrective Action status.

Step 44: Select the Corrective Action status.

Corrective Actions can be Open or Closed.

Step 45: Corrective Actions can be Open or Closed.

Summarize the issue that cause the Corrective Action Report to be launched.

Step 46: Summarize the issue that cause the Corrective Action Report to be launched.

Identify the Corrective Action that was or is being implemented. If the corrective action hasn't been determined yet, enter TBD.

Step 47: Identify the Corrective Action that was or is being implemented.\
If the corrective action hasn't been determined yet, enter TBD.

Evaluate and determine if actions were taken in a timely manner or not.

Step 48: Evaluate and determine if actions were taken in a timely manner or not.

If the Status was identified as Closed you need to identify if it remains effective and prevents recurrence.

Step 49: If the Status was identified as Closed you need to identify if it remains effective and prevents recurrence.

Add corrective action details for each Corrective Action launched or closed since the last audit.

Step 50: Add corrective action details for each Corrective Action launched or closed since the last audit.

If you incorrectly add a set of corrective action details, click "Delete corrective action details"

Step 51: If you incorrectly add a set of corrective action details, click "Delete corrective action details"

Once all corrective actions have been entered, populate the corrective action summary.

Step 52: Once all corrective actions have been entered, populate the corrective action summary.

When all Corrective Actions have been entered and the summary is complete, click "Next"

Step 53: When all Corrective Actions have been entered and the summary is complete, click "Next"

List all of the process defining materials and controls for the process.

Step 54: List all of the process defining materials and controls for the process.

Press 'Enter' after each Process Defining Material or Control to record them.

Process-defining materials and controls specify the inputs, equipment, procedures, and monitoring needed to produce consistent, conforming process outputs.

Examples:

  • Work Instruction — step‑by‑step procedure
  • Process Flow Chart — documented process steps with critical control points and change control
  • Equipment Setup Sheet — machine settings and tooling list
  • Environmental Control Log — temperature/humidity setpoints for sensitive processes.
  • Incoming Inspection Plan — acceptance criteria and sampling plan for received materials.
  • Training — information provided which ensures people perform process steps correctly, consistently, and safely.

Add at least one key performance indicator for the process by clicking "Add additional key performance indicator"

Step 55: Add at least one key performance indicator for the process by clicking "Add additional key performance indicator"

Record what the Key Performance Indicator is.

Step 56: Record what the Key Performance Indicator is.

A Key Performance Indicator (KPI) is a measurable value that shows how effectively a process is achieving a specific objective.

Identify the goal of the KPI

Step 57: Identify the goal of the KPI

Goals should be measurable targets not intangible objectives such as "improve" or "decrease."

Enter the results achieved by the process.

Step 58: Enter the results achieved by the process.

Identify if the goal was "Achieved" or "Not achieved"

Step 59: Identify if the goal was "Achieved" or "Not achieved"

If the results were that the goal was not achieved, identify if appropriate actions were taken or not.

Step 60: If the results were that the goal was not achieved, identify if appropriate actions were taken or not.

Appropriate actions are actions taken to increase the likelihood of the goal being achieved moving forward.

Looking at the process defining materials and controls, identify whether planned activities are fully, partially, or not realized.

Step 61: Looking at the process defining materials and controls, identify whether planned activities are fully, partially, or not realized.

The system will adjust the output regarding the process results, based on inputs above, but if you would like to adjust it this is where you can do so.

Step 62: The system will adjust the output regarding the process results, based on inputs above, but if you would like to adjust it this is where you can do so.

The system will use the process realization rating and the process results rating to determine the process risk. This will be displayed at the bottom of the screen.

Step 63: The system will use the process realization rating and the process results rating to determine the process risk.\
This will be displayed at the bottom of the screen.

Each of the Process Realization Rating selections has a hidden value: Planned Activities Fully Realized (3) Planned Activities Not Fully Realized (2) Planned Activities Not Realized (1) Each of the Process Results Rating selections has a hidden value: Planned Results are Achieved (3) Planned Results Not Achieves, but Appropriate Action is Being Taken (2) Planned Results Not Achieved and Appropriate Action is Not Taken (1) The value for the Process Realization Rating and the Process Results Rating are added together and that score determines the overall process risk. 2 = High Risk 3-4 = Medium Risk 5-6 = Low Risk

When the Process Effectiveness section is complete, click "Next"

Step 64: When the Process Effectiveness section is complete, click "Next"

There is an interlock in the system that will prevent you from accessing the findings and summary section before all sections of the audit are complete.

The Findings and Summary Page shows the results of the audit and is where the summary of the audit is documented.

Step 65: The Findings and Summary Page shows the results of the audit and is where the summary of the audit is documented.

If your package and administrator allow it, you can also have AVA draft the summary write-up.

Step 66: If your package and administrator allow it, you can also have AVA draft the summary write-up.

Ensure you double check Ava's work and fix any errors.

Step 67: Ensure you double check Ava's work and fix any errors.

When the Audit Summary is complete, click "Next"

Step 68: When the Audit Summary is complete, click "Next"

Once you have completed the audit, you need to hold a closing meeting. An agenda is available in the application to ensure all critical items are covered.

Step 69: Once you have completed the audit, you need to hold a closing meeting. An agenda is available in the application to ensure all critical items are covered.

There is an interlock in the system that will prevent you from doing the closing meeting before all sections of the audit are complete.

Press 'Enter' after each name to record them.

Once the names of the attendees are entered, enter the date.

Step 70: Once the names of the attendees are entered, enter the date.

The system will not let you put a date in the future.

Click "Next" to save the Closing Meeting Record.

Step 71: Click "Next" to save the Closing Meeting Record.

Once all fields of the audit are complete and it is ready for closure, read the acknowledgement statement in this section and then use your mouse, touchpad, or touch screen to sign in the box.

Step 72: Once all fields of the audit are complete and it is ready for closure, read the acknowledgement statement in this section and then use your mouse, touchpad, or touch screen to sign in the box.

Save your signature when complete.

Step 73: Save your signature when complete.

If "Failed to save signature. Please ensure all audit data is complete and try again." a field may not be complete, or the system is processing the data. Ensure all data is entered and if you still get the error message wait a few minutes and try again.

Step 74: If "Failed to save signature. Please ensure all audit data is complete and try again." a field may not be complete, or the system is processing the data. \
Ensure all data is entered and if you still get the error message wait a few minutes and try again.

Once the alert shows "Signature saved successfully. All audit data has been synchronized." then the audit is locked and has been moved to the Process Owner for review.

Step 75: Once the alert shows "Signature saved successfully. All audit data has been synchronized." then the audit is locked and has been moved to the Process Owner for review.

You're all set!

You've completed all 75 steps for Conduct an Audit. If you have any questions or run into any roadblocks, our support team is here to help.

Contact Support