View and adjust your organization's subscription preferences and plan.
Subscription Preferences
Navigate To Settings
Click on "Subscription details"
Update subscription details as desired.
Under the subscription details you can set: 1. Autorenewal to on or off 2. Whether the Administrators receive notification on renewal or not 3. Whether the Administrators receive notification prior to renewal - Only applies if Autorenewal is off This is also where you can delete your organization's account if desired. - Deleted organizations will move to a 7-day cooling down period before all data is removed.
Save changes
Change Subscription
Click "Subscription settings"
Slide the toggle bar side to side to select your organization size for your plan.
Click "Upgrade Plan" or "Downgrade Plan" to change subscription.
Plan upgrades will take effect immediately.\ The cost of the current plan will be prorated for the remaining amount under the current subscription and that will be credited towards the new subscription plan which will restart the subscription cycle. Plan downgrades will take effect at the end of the current subscription period.
A confirmation window will pop up to confirm the change in subscription. Click "Upgrade now" or "Downgrade now" to proceed.
Cancel Subscription
Click to cancel subscription
Password is required to cancel subscription. After the 7 day period all associates and data will be erased.
You're all set!
You've completed all 9 steps for Adjust Subscription Settings. If you have any questions or run into any roadblocks, our support team is here to help.
Contact SupportWhat's next?
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